Delivery & Returns

Shipping & Delivery

Products on can be delivered to your home or alternative address in the UK. Deliveries to non-mainland UK addresses and certain remote locations (e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may be subject to additional delivery charges and/or slightly longer delivery lead-times. Unfortunately we cannot deliver to non-UK destinations, including the Republic of Ireland.

Privacy & Security

Please read our privacy policy.

Returns & Replacements

Returns Policy
We hope that you will be happy with your Bebleys purchase. However if you need to return any item we will happily refund or exchange it, provided it is within 30 days of delivery, in its original packaging and with proof of purchase.

Unwanted Goods
If you decide that you do not want any item that we have delivered, we are happy to offer you an exchange or refund within 30 days of delivery. Any item must be returned unused in their original packaging along with the original packing note and copy invoice (as proof of purchase). If you choose to return an item by post you will need to cover the cost of postage however if you are returning a faulty item your postage cost will be refunded once we have received back and checked the fault. In this situation please contact for advise on the returns method to use and await approval of the returns method and cost associated.

Methods Of Return Are As Follows

Post / Courier

  • Where possible please try and use the original packaging when sending your items back and ensure it is securely packaged as Bebleys cannot be held responsible for any damage during posting.
  • Make sure you take your parcel to your local Post Office in enough time as it has to be dispatched back to us within 14 days of you receiving your order.
  • Please note returns made by post are at the customers' own expense.
  • We recommend using a track-able service and obtaining proof of postage.
  • Please keep your proof of postage until we have confirmed your refund has been processed.

Payment, Pricing & Promotions

Promotional Items:

When returning items for a refund that were bought online as part of a 'Buy One, Get One Free' offer, 'Buy One, Get One Half Price' offer, '3 for 2' offer, or a 'Buy, Get a Free' offer, all of the items involved in the offer must be returned.

Please note, personalised products and made-to-order products cannot be returned unless faulty.